- Shivam Electricals Business Objective is to provide their customers with products and services which not only meet or exceed their expectation but are defect free and to continue to offer uninterrupted performance at most competitive price.
- This also provides the framework for, and includes, the establishment and review of Quality Objectives.
- These objectives are supported by our policy to provide a high level of service and quality to our customers and assure them that the services they receive from us will be acceptable and meet the specified requirements of the Standard.
- We will train all our members of staff to perform their duties in line with our objectives and will regularly review our performance to ensure that those objectives are achieved and the effectiveness of our Quality Management System is continually improving.
- Shivam’s priority is to achieve the highest standards of performance throughout its business operations and in its dealings with customers and suppliers. This Quality Policy supports these objectives and is understood, implemented and maintained at all levels within the Company, has been issued to all employees and is reviewed for continuing suitability at each Management Review Meeting.
- We have a Policy of continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2008 Standard.
